Returns & Exchanges
At DeskBoard Buddy, we want you to be completely satisfied with your workspace setup. If your product isn't the perfect fit, we offer a 30-day window for returns and exchanges on all items in original condition.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack your DeskBoard Buddy in its original packaging, ensuring all markers, erasers, and components are included to avoid restocking fees.
- 3.Ship It Back
Attach the provided shipping label to your package and drop it off at any authorized carrier location; please keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.
